Caught in the safety net: The costs of Centrelink debt recovery and prosecution

Selina Claxton 2008, Centrelink, Reports, Research library

This study explored the experiences of people who found themselves in debt to Centrelink. Their stories were analysed and their community legal centre files reviewed. The research revealed a pattern of overpayments, poor communication by Centrelink and a lack of assistance to deal with the problem of Centrelink debt. In a number of instances this combination of pressures had led to customers being prosecuted and facing criminal conviction where there was little evidence of criminal intent to defraud. The disturbing consequences of funding constraints to both legal aid commissions and community legal centres were also evident in the research, with participants often pleading guilty in the absence of legal advice and representation.

Summary
Publication Type
Report
Publication Date
2008
Authors
Camilla Hughes
Key Subject Area(s)