In preparing a response to the Review of the Regulatory Arrangements for the Aurora Pay As You Go Service, Anglicare invited low income earners to participate in a focus group discussion about Pay As You Go. There was overall support in the focus group for Pay As You Go, with participants believing that Pay As You Go was cheaper and provided them with more control over their electricity budget. Participants also raised a number of issues for improvements to Pay As You Go, which have been incorporated into Anglicare’s recommendations. In addition, Anglicare has evaluated the Pay As You Go service in terms of fairness to consumers compared to tariffs.
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